The following general terms and conditions govern the contractual relationship between
represented by Julia Haneke,
Exerzierstraße 14, 13357 Berlin,
HRB number: 139168,
sales tax identification number DE336881637
the consumers and entrepreneurs who buy new goods through our store.
Contradictory conditions or deviating from our terms and conditions are not recognized by us. The contract language is German.
The offers on the Internet represent a non-binding invitation to you as a buyer to submit a binding offer by placing an order, which we can then accept. The conclusion of the contract in electronic business transactions via our store system therefore includes the following steps:
All prices stated in the store are (gross) final prices and include the statutory sales tax applicable in the respective country of delivery. In addition to the final prices, depending on the shipping method and the amount of the order, additional shipping costs are incurred, which are displayed before completing the order process. You can find more information about the shipping costs on the website.
The delivery or handover of the goods is generally only after prepayment
You can choose from the following payment methods: Advance bank transfer, payment via the payment service provider PayPal or payment by EC or credit card in our showroom (Exerzierstr. 14, 13357 Berlin).
The ordered goods will be produced and prepared for shipment or pickup only after receipt of payment. The delivery times depend on the current order volume and the production time and can be taken from the current information on our website. If we are unable to meet the stated delivery times, you must grant us a reasonable period of time for subsequent delivery. If we still do not deliver by the end of this period, you can withdraw from the contract.
We deliver only within Germany and within the EU to Austria, Belgium, Netherlands, Luxembourg, France, Poland, Denmark, Finland, Ireland, Greece, Spain, Portugal, Italy, Sweden, Croatia, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Romania, Bulgaria and outside the EU to Liechtenstein, Norway and Switzerland.
Unfortunately, deliveries outside Europe are not possible. If you wish to have your order delivered to a country other than the above-mentioned EU member states, we will be happy to calculate the respective shipping costs upon request.
Your order with details of the concluded contract (for example, type of product, price, etc.) will be stored by us. The GTC will be sent to you with the order confirmation and can also be accessed at any time after the conclusion of the contract via the website of the provider or downloaded as a PDF under this link.
As an already registered customer, you can access your past orders via the customer login area (My Account).
You can change your selection at any time until you submit your order by changing the number of products in the shopping cart, and/or delete the selected item by clicking on the "trash can" icon. The page refreshes automatically and changes are applied directly. You can exit the ordering process at any time by closing the browser window.
If the purchase contract was concluded using means of distance communication (our online store, by phone or e-mail), you have the right to revoke this contract within 100 days without giving any reason. Custom-made products that cannot be ordered via our store are excluded from revocation according to § 312g para. 2 BGB.
The revocation period is 100 days from the day on which you or a third party named by you, who is not the carrier of the goods, have taken or has taken possession of the last goods.
To exercise your right of revocation, you must inform us by means of a clear declaration (e.g. an e-mail or a letter sent by post) of your decision to revoke this contract.
Exerzierstraße 14 ,
E-Mail: [email protected]
You can download and use our sample withdrawal form for this purpose, but it is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract.
For repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back. You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you notify us of the revocation of this contract.
The deadline is met if you send the goods before the expiry of the period of 14 days. We shall bear the costs of the return shipment. You will only have to pay for any loss in value of the goods if this loss in value is due to use of the goods that is not necessary for checking the condition, properties and functioning of the goods or insufficient packaging of the return shipment.
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We are willing to participate in an out-of-court conciliation procedure.
The statutory warranty rights apply to all goods from our store. Custom-made products that cannot be ordered through our store are excluded from revocation according to § 312g para. 2 BGB.
German law shall apply exclusively. In relation to a consumer, this choice of law shall only apply to the extent that it does not restrict any mandatory statutory provisions of the state in which he has his residence or habitual abode. The invalidity of any provision of these General Terms and Conditions shall not affect the validity of the other provisions. The General Terms and Conditions are also available for download.