Delivery times and shipping costs

Shipping costs in Germany

Shipping is free within Germany.

Delivery times

Sample kits will be sent immediately after payment. Apart from that, the delivery time is 4-7 weeks (as of 03/2023).  

Delivery by DHL or shipping company

DHL:

We send orders with a maximum of five packages (10 x 1:1 cubes) via DHL Go Green. Our shipping days are Tuesday and Thursday. We inform you by email as soon as the goods have been handed over to DHL. You then receive an automatic notification from DHL with information on the status of your shipment and the expected delivery date.

Unfortunately, we are unable to deliver to packing stations. Smaller orders (up to approx. 10 cubes) are delivered in packages the size of a moving box by DHL Go Green and weigh approx. 10-15 kg. The capacity of a box in packing stations is not sufficient for parcels of this size.

Shipping companies:

We send larger orders, for example entire bookshelves or office shelves, with the shipping company Emons, which sometimes works with local partner shipping companies. Your goods are safely packed on half-pallets or one-way pallets and are delivered right to the kerb. You are notified by email as soon as we hand over the pallet to the shipping company. The on-site shipping company contacts you about 2-3 working days after receipt to arrange a specific delivery date with you. As a rule, delivery takes place between 8:00 a.m. and 3:00 p.m. For an extra fee, we can also organise a fixed delivery by 8:00 a.m. (300 EUR), 10:00 a.m. (120 EUR) or 12:00 noon (70 EUR) so that it's easier for you to arrange the delivery around your appointments. If you wish this, please inform us by e-mail to 
[email protected] or by telephone on +49 (0)30 232 56 01 80 - we will then contact the forwarding agent for you.

Berlin:

Within Berlin we usually send goods by courier – smaller orders are delivered by DHL and larger orders by a shipping company. After submitting your order, we contact you to inform you of the anticipated DHL shipment or to arrange a suitable delivery date for you. Shipping companies deliver goods to the kerbside, and couriers deliver packages to the front door. As long as it is still usable, the packaging material can be returned to us at Gottschedstr. 4, 13357 Berlin.

Shipping abroad

We deliver to the following countries within Europe:

Germany, Austria, Switzerland, Benelux countries, Spain, Italy, France, Denmark. The shipping costs to these countries are also automatically calculated and displayed in the shopping trolley when ordering.

If you want delivery to a different country than those listed above, please do not hesitate to contact us. We then determine the cost of shipping and contact you.

Delivery to Switzerland

German VAT of 19% is not charged for deliveries to Switzerland. We will cover the costs of customs clearance on the German side for you. Switzerland also charges for import clearance and other processing fees; these will then be billed to you by the shipping company on the Swiss side along with Swiss VAT. These additional costs depend on the size of the order and usually range from 50 to 100 CHF.